Terms of Use

These Terms of Use set out the rights, obligations and responsibilities of REORB Dermatology Clinic (the “Clinic”) and users, and other necessary matters, in connection with the use of the services of the REORB Dermatology Clinic website (the “Website”) provided by the Clinic, in compliance with the Framework Act on Telecommunications, the Telecommunications Business Act, the Personal Information Protection Act and its Enforcement Decree.

Article 2 (Definitions)

① “User” means any Member or Non-member who accesses the Website and receives the services provided by the Clinic under these Terms.

② “Services” means all Website-related services available to Members, regardless of the device used (including PCs, TVs, mobile devices and other wired or wireless devices).

③ “Member” means a person who has agreed to the Website terms and registered as a member by providing personal information, has entered into a service agreement with the Website, receives information on an ongoing basis, and may continue to use the services provided by the Website.

④ “Non-member” means a person who uses the services provided by the Clinic’s Website without registering as a member.

⑤ “Posts” means text, photos, videos, files, links and other information in the form of images, text or video that a Member posts on the Services while using the Services.

 

Article 3 (Posting and Amendment of the Terms)

① The Clinic posts the contents of these Terms, its business name, location and contact details (telephone, fax, email address, etc.) on the home screen of the Website so that users can see them.

② The Clinic may amend these Terms to the extent that doing so does not violate applicable laws.

③ When the Clinic amends these Terms, it will state the effective date and the reasons for the amendment and post them on the home screen together with the current Terms from 7 days before the effective date until the day before the effective date.

④ When the Clinic amends these Terms, the amended Terms apply only from their effective date, and contracts concluded before then remain subject to the Terms in force before the amendment. However, if a user who has already concluded a contract notifies the Clinic, within the notice period under paragraph 3, of their wish to be bound by the amended Terms and the Clinic agrees, the amended Terms will apply.

⑤ If a Member does not agree to the application of the amended Terms, the Clinic cannot apply the amended Terms, and in this case the Member may terminate the service agreement. However, if there are special circumstances under which the existing Terms cannot be applied, the Clinic may terminate the service agreement.

⑥ Matters not set out in these Terms and the interpretation of these Terms are governed by applicable laws or commercial custom.

Article 4 (Rules Outside These Terms)

Matters not set out in these Terms and their interpretation are governed by applicable laws or commercial custom.

Article 5 (Formation of the Service Agreement)

① The service agreement is formed when a person wishing to become a Member (an “Applicant”) agrees to the contents of these Terms and applies for membership, and the Clinic accepts the application.

② In principle, the Clinic accepts an Applicant’s application to use the Services. However, the Clinic may refuse, or later terminate the service agreement for, any application that falls under any of the following:

1. The Applicant has previously lost membership under these Terms, unless the Clinic has approved re-registration.

2. The application is not made under the Applicant’s real name or uses another person’s name.

3. The application contains false information or omits information requested by the Clinic.

4. A child under 14 has not obtained the consent of a legal guardian (such as a parent).

5. Approval is impossible for reasons attributable to the user, or the application otherwise violates the stipulated requirements.

Article 6 (Duty to Protect Personal Information)

The Clinic strives to protect Members’ personal information in accordance with applicable laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection (the “Network Act”) and the Personal Information Protection Act. The protection and use of personal information are governed by applicable laws and the Clinic’s Privacy Policy. However, the Clinic’s Privacy Policy does not apply to linked sites other than the Clinic’s official website.

 

Article 7 (Notices to Members)

① When the Clinic gives notice to a Member, it may do so to the email address the Member has submitted to the Clinic.

② In carrying out paragraph 1 above, if the email address a Member submitted to the Clinic differs from the Member’s actual email address, whether intentionally or by mistake, the Member bears all civil and criminal legal liability for any resulting loss.

③ For notices to an unspecified number of Members, the Clinic may post the notice on the bulletin board for at least one week in place of individual notice.

 

Article 8 (Obligations of Members)

① Members must not engage in any of the following:

1. Registering false information when applying or making changes

2. Stealing another person’s information

3. Altering information posted by the Clinic

4. Sending or posting information other than that specified by the Clinic (such as computer programs)

5. Infringing the copyrights or other intellectual property rights of the Clinic or other third parties

6. Damaging the reputation of, or interfering with the business of, the Clinic or other third parties

7. Disclosing or posting on the Services obscene or violent messages, images, audio or other information contrary to public order and morals

8. Using the Services for commercial purposes without the Clinic’s consent

9. Any other illegal or improper conduct

② Members must comply with applicable laws, the provisions of these Terms, the user guide, the precautions announced in relation to the Services, and matters notified by the Clinic, and must not engage in any other conduct that interferes with the Clinic’s business.

 

Article 9 (Obligations of the Clinic)

① The Clinic does not engage in conduct prohibited by applicable laws and these Terms or contrary to public morals, and makes its best efforts to provide the Services continuously and reliably.

② The Clinic must maintain a security system to protect personal information (including credit information) so that Members can use the Services safely, and publishes and complies with its Privacy Policy.

③ If the Clinic finds that opinions or complaints raised by Members regarding the use of the Services are justified, it must address them. The Clinic informs Members of the process and outcome by email or through their registered contact details.

 

Article 10 (Provision and Change of Services)

① The Clinic provides the following services:

1. Booking services provided through the Website

2. Consultation services provided through the Website

3. Medical information services provided through the Website

4. Other services determined by the Clinic

② In principle, the Services are provided 24 hours a day, all year round.

③ The Clinic may temporarily suspend the Services in the event of maintenance, inspection, replacement or failure of computers and other information and communications equipment, communication outages, or other substantial operational reasons. In this case, the Clinic notifies Members by the method set out in Article 7 (Notices to Members). However, if there are unavoidable reasons that prevent the Clinic from giving prior notice, it may give notice afterwards.

④ The Clinic may carry out regular maintenance where necessary to provide the Services, and regular maintenance times are as announced on the service screen.

⑤ Where there is substantial reason, the Clinic may change all or part of the Services it provides as required for operational or technical needs.

⑥ The Clinic may modify, suspend or change all or part of the Services provided free of charge as required by the Clinic’s policies and operations, and, unless specifically provided otherwise by applicable law, does not provide separate compensation to Members for this.

Article 11 (Service Fees)

① The Services are available free of charge to everyone registered as a Member.

② If the Clinic begins to charge for the Services, it must announce the timing, policy and fees on the Services before charging begins.

 

Article 12 (Appointment Booking Service)

① Members may use the appointment booking service through the Website if they wish.

② All Members have a duty of good faith regarding appointments booked in advance.

③ The Clinic bears no civil or criminal legal liability for any loss that may arise while a Member uses the appointment booking service, except in cases of willful misconduct or gross negligence on the part of the Clinic.

 

Article 13 (Consultation Service)

① The online consultation service cannot under any circumstances replace actual medical care such as in-person consultation, diagnosis or surgery.

② The Clinic makes every effort to maintain security so that the content of Members’ consultations is not disclosed to third parties other than the consulting doctor and the service administrator. However, the Clinic is not responsible for the disclosure or loss of consultation content in the following cases:

1. The Member’s password is leaked through the Member’s own negligence

2. The Member uses the ‘Delete Consultation’ function

3. Natural disasters or other force majeure

③ The content of consultations conducted on the Website may be used, in a form that does not identify any individual, for the following purposes:

1. Compiling statistics and academic activities

2. Where specifically provided by law

3. Use in FAQs and as basic data deemed necessary for the Clinic’s operations

④ Answers to consultations are the subjective views of each specialist physician based on their medical knowledge and do not represent the opinion of the Clinic’s Services.

⑤ The Clinic may decline to provide all or part of the consultation service for requests such as the following:

1. The same Member repeatedly submits the same consultation request

2. The request uses language contrary to common sense and decency

3. The request asks for a diagnosis

4. The request concerns treatment costs, test fees, drug prices, etc.

5. The request seeks confirmation of information received from another medical institution

6. The request disparages or defames medical institutions or specialist physicians without specific reason

 

Article 14 (Medical Information Service)

① The content provided on the Services is general and summary in nature and is provided for informational purposes only. Information or consultations provided on the Services can never replace a medical diagnosis, and are in no way intended to substitute for medical diagnosis, care or treatment. If you have any questions or concerns about your health, you should see a qualified physician for a diagnosis. Under no circumstances should you disregard a medical diagnosis, or delay seeking diagnosis, care or treatment, because of information provided on the Services.

② The Clinic does not recommend any specific test, product or treatment mentioned on the Services. Any personal opinions expressed on the Services are solely those of their authors.

③ Accepting the information on the Services, or the opinions of specialist physicians participating in the Services or of other Members or visitors using the Services, is entirely at the user’s own discretion. Accordingly, the Clinic is not responsible for any damage, injury or other harm arising from the use of any product, information, idea or instruction provided to Members.

 

Article 15 (Ownership of Copyright)

① Copyright and other intellectual property rights in works created by the Clinic belong to the Clinic.

② Members must not use, or allow third parties to use, information obtained through the Website for commercial purposes by modifying, reproducing, transmitting, publishing, distributing, broadcasting or any other means without the Clinic’s prior consent.

 

Article 16 (Management of Posts)

① If a Member’s Post contains content that violates applicable laws such as the Network Act or the Copyright Act, the rights holder may request suspension or deletion of the Post in accordance with the procedures set out in applicable law, and the Clinic must take action in accordance with applicable law.

② Even without a request from the rights holder under the preceding paragraph, the Clinic may take temporary measures regarding a Post in accordance with its policies and applicable law if there are grounds to recognize an infringement of rights or if the Post otherwise violates the Clinic’s policies or applicable law.

 

Article 17 (Termination of Agreement)

① Members may apply to terminate the service agreement at any time through the account management menu on the main service screen, and the Clinic must process the request promptly as required by applicable law.

② When a Member terminates the agreement, all of the Member’s data is deleted immediately upon termination, except where the Clinic retains member information in accordance with applicable law and its Privacy Policy.

③ When a Member terminates the agreement, Posts written by the Member that have been reposted by others or registered on public boards are not deleted, so please delete them before cancelling your membership.

④ The Clinic may terminate the service agreement without prior notice, or suspend use of the Services for a set period, if a Member engages in any of the following:

1. Conduct contrary to public order and morals

2. Conduct related to criminal acts

3. Planning or using the Services with the intent of harming the national interest or the public good

4. Stealing another person’s ID and password

5. Damaging another person’s reputation or causing them harm

6. The same user registering twice under a different ID

7. Hindering the sound use of the Services, such as by causing harm to the Services

8. Otherwise violating applicable laws or the terms of use set by the Clinic

 

Article 18 (Limitation of Liability)

① The Clinic is exempt from liability for providing the Services if it cannot provide them due to natural disasters or equivalent force majeure.

② The Clinic is not liable for disruptions to the use of the Services caused by reasons attributable to the Member.

③ The Clinic is not responsible for the reliability or accuracy of information, materials or facts posted by Members in connection with the Services.

④ The Clinic is exempt from liability for transactions conducted between Members, or between Members and third parties, through the Services.

⑤ Unless specifically provided otherwise by applicable law, the Clinic is not liable in connection with the use of Services provided free of charge.

 

Article 19 (Dispute Resolution)

① Disputes concerning issues relating to the use of the Services that arise outside the provisions of these Terms of Use shall be resolved by mutual agreement of both parties to the greatest extent possible.

② If a lawsuit is filed over a dispute arising from the use of the Services, the court having jurisdiction over the Clinic’s location shall be the competent court.

 

[Addendum]

These Terms apply from March 23, 2026 until new Terms are issued.